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General Consultation

Speak to a Doctor on Call in Australia Without Leaving Home

Book your online doctor appointment with an online GP consultation in Australia and connect with a doctor near you anytime, anywhere.

Get Care For These Symptoms

A tele-consultation with a doctor is a simple way to get help for common health concerns that may not need an in-person visit.
Below is a small list of conditions our online doctors can help with.

Cold & Flu

Sore throat

Cough or blocked nose

Fever 

Headaches

Fatigue

Skin & Rashes

Acne breakout

Fungal Skin Patches

Cellulitis

Athlete’s foot

Sunburn

Insect Bites

Allergies & Respiratory

Allergies

Itchy eyes

Asthma management

Hay fever

Antihistamine use

Women’s & Men’s Health

Urinary tract infections (UTIs)

Period Pain

Urination pain

STI advice

Performance concerns 

Digestive & Stomach Issues

Diarrhea

Constipation

Nausea

Vomiting

Stomach cramps

General Health Advice

Repeat prescriptions

Medication review

Blood test results

Sick notes

Specialist Referral

How It Works

Convenient, Trusted Care

At Medpods Telehealth, we believe great healthcare should be simple and easily accessible.

(01)

Book Your Appointment

Click Book Now, fill in your details, select your service type, preferred consultation time, and choose your contact method. Secure payment is made online at the time of booking.

(02)

Attend Your Consultation

At your scheduled time, your doctor will contact you via your selected method — either by calling your Australian phone number or sending a secure video consultation link to your email. Consults are generally limited to ten minutes per session.

(03)

Receive Your Documents

After your consultation, any prescriptions, referrals, or medical certificates will be sent to the email address you provided. If you booked through a pharmacy or insurer, your prescription may be sent directly to your local pharmacy where applicable.

woman receiving documents on computer
Pricing

Transparent GP Consultation fees

no hidden costs

 Choose your status below

  • Weekday (8:30AM–6PM) AU$39
  • Weekday (6PM-8:30AM)) AU$55
  • Weekends (8:30AM–6PM) AU$59
  • Weekends (6PM-8:30AM) AU$80
  • Weekday (8:30AM–6PM) AU$65
  • Weekday (6PM-8:30AM)) AU$90
  • Weekends (8:30AM–6PM) AU$85
  • Weekends (6PM-8:30AM) AU$120

FAQ

How can I book an online consultation with a doctor?

Booking is completely simple. You can choose a time that suits you to fill in your basic details and confirm your appointment. You can also speak to your doctor from home using your phone or laptop.

Yes, several telehealth services such as Medpods Telehealth offer same-day appointments. We also offer after hours and public holiday services. This is especially helpful if you need quick medical advice or support for common health issues.

Yes, online doctors in Australia can provide you prescriptions after understanding your condition. Your prescription is sent digitally if suitable. The process is quick and convenient.

Yes, online prescriptions are legal in Australia when issued by an Australian registered doctor. Your treatment remains safe and compliant, as telehealth follows strict medical guidelines. However, please note that under Australian regulations, telehealth services cannot prescribe Schedule 8 controlled drugs or Schedule 4D drugs of dependence.

Online doctors can help you with general health issues, repeat prescriptions, referrals and medical certificates and advice for your symptoms.

Yes, trusted telehealth platforms like Medpods Telehealth use secure systems to protect your personal information. All the consultations are private, and doctors follow the same professional standards as clinics.

Online doctors can treat cold, flu, allergies and skin issues, infections, stress and other everyday health concerns that do not need any physical examination.

Yes, repeat prescriptions are often available online. Our doctor will review your history and current needs first to ensure that the medication is still suitable for you.

We understand that accessing healthcare online can raise questions.

See Frequently Asked Questions

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FAQs

Everything You Need to Know About Your Visit

What payment methods do you accept?

We accept all major credit and debit cards, including Mastercard, Visa, and UnionPay. We also accept Apple Pay, Klarna, Zip and Link. Payments are securely processed via Stripe, ensuring a safe and reliable checkout experience.

Is your service covered by insurance?

We partner with selected insurance providers who may book appointments directly on your behalf without requiring upfront payment.
If you are booking independently, we recommend checking with your insurer to confirm whether telehealth consultations are eligible for reimbursement. We will provide a receipt and a medical report after your consultation that you can submit to your insurer for reimbursement depending on your policy.

What are your operating hours?

Doctor consultations:
 Access to doctors is available 7 days a week, from 8:00 AM to 10:00 PM.

Customer support:
 Our WhatsApp and email support team is available Monday to Friday, 10:00 AM to 6:00 PM.

We are continuously working to expand our operating hours and service availability based on patient demand.

How can I get medications?

All our doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and are licensed to issue Australian prescriptions.

After your consult, your prescription will be issued electronically. You can present this eScript at any Australian pharmacy for dispensing.

A valid Individual Healthcare Identifier (IHI) is required to receive an electronic prescription. If you are not an Australian resident and do not have a Medicare card, you must provide your IHI number at the time of booking. Applying only takes a few minutes. Click here to learn more.

What if I need a doctor’s referral or medical certificate?

After the consultation your referral, medical certificate, or other supporting document will be sent to you via email.

Please note that medical certificates are generally limited to a maximum of two days per consultation. If you require extended medical leave or have a more serious condition, the doctor may advise an in-person assessment or ongoing review to ensure you receive appropriate care and documentation.

Can I book doctor’s consult for a family member or child?

Yes, you may book on behalf of a family member or dependent. For patients under 18, a parent or legal guardian must be present during the consultation.

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